Terms of Service
1. Introduction
Welcome to our website (the "Site"), operated by rimonia, ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our Site, products, and services. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, you must not use this Site.
2. Definitions
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"User," "you," "your": any person accessing or using the Site.
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"Products": clothing, accessories, lifestyle goods, and miscellaneous items available for purchase.
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"Services": features, content, and tools offered through the Site.
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"Order": a purchase made by a User through the Site.
3. Eligibility and User Obligations
3.1 You must be at least 18 years old or the age of majority in your jurisdiction to use this Site.
3.2 You agree to provide accurate, current, and complete information when creating an account or placing an order.
3.3 You must not:
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Use the Site for any fraudulent, unlawful, or abusive purposes.
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Attempt to interfere with the operation of the Site.
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Reproduce, resell, or exploit any part of the Site without authorization.
4. Account Registration and Security
4.1 To access certain services, you may be required to register for an account.
4.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4.3 You must notify us immediately if you suspect unauthorized use of your account.
5. Products and Services
5.1 We make reasonable efforts to display accurate descriptions, images, and availability of products. However, variations in color, sizing, and stock availability may occur.
5.2 Prices are listed in the applicable currency. Taxes, duties, and shipping fees may apply.
5.3 We reserve the right to discontinue or change products and services at any time.
6. Orders and Payments
6.1 By placing an order, you make an offer to purchase a product. All orders are subject to acceptance by us.
6.2 We reserve the right to cancel or refuse any order at our discretion, including due to pricing errors, stock unavailability, or suspected fraud.
6.3 Accepted payment methods may include credit/debit cards, PayPal, Apple Pay, Google Pay, or other options as displayed at checkout.
6.4 You agree to provide accurate billing and payment information.
7. Shipping, Delivery, and Risk of Loss
7.1 We ship products to designated countries. Estimated delivery times are provided but not guaranteed.
7.2 International shipments may be subject to customs duties, import taxes, or other charges. These are the responsibility of the customer.
7.3 Risk of loss passes to you upon delivery of products to the carrier.
8. Returns, Refunds, and Exchanges
8.1 Customers may request a return within 14 days of receiving the product, provided the product is unused, in original packaging, and in the same condition.
8.2 Certain products, including but not limited to undergarments, swimwear, and customized items, may be non-returnable.
8.3 Refunds are processed within a reasonable period after approval of the return. Original shipping charges are non-refundable.
8.4 Exchanges are subject to stock availability.
9. Intellectual Property
9.1 All content on the Site, including text, images, graphics, logos, and software, is the property of the Company or its licensors.
9.2 Users are prohibited from copying, reproducing, distributing, or using any content without prior written consent.
10. Privacy and Data Protection
10.1 We respect your privacy and process personal data in accordance with our Privacy Policy.
10.2 By using the Site, you consent to the collection and use of your personal data as outlined in our Privacy Policy.
11. Limitation of Liability
11.1 The Site and all products are provided on an "as is" and "as available" basis.
11.2 To the maximum extent permitted by law, the Company disclaims all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
11.3 Our total liability shall not exceed the purchase price paid for the product at issue.
12. Indemnification
You agree to indemnify and hold harmless the Company, its affiliates, officers, employees, and agents from any claims, damages, or expenses resulting from your violation of these Terms or misuse of the Site.
13. Force Majeure
We shall not be held liable for any delay or failure to perform resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, war, pandemics, government actions, or interruptions of internet services.
14. Amendments to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site after changes constitutes acceptance.
15. Governing Law and Dispute Resolution
15.1 These Terms are governed by and construed under the laws of HK.
15.2 Any disputes shall be submitted to the exclusive jurisdiction of the courts of HK.
16. Contact Information
For any inquiries regarding these Terms, please contact us:
JINRUI(HK) INTERNATIONAL TRADING
Email: service@rimonia.com
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